395bet Terms & Conditions
Please read these Terms & Conditions carefully before using the 395bet platform. By registering an account or placing any wager, you agree to be bound by all provisions set out in this document.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 395bet ("the Platform", "we", "us", "our") governing your access to and use of all services offered through 395bet.ws, including but not limited to sports betting, live casino, slot games, crash games, and any other gaming products available on the Platform.
By creating a 395bet account, making a deposit, or placing any bet, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the 395bet platform.
395bet reserves the right to amend these Terms at any time. Where changes are material, we will notify registered players via the email address associated with their account and/or through a notice on the platform. Continued use of 395bet after any such amendment constitutes acceptance of the revised Terms.
1. Definitions
The following terms carry the meanings assigned to them throughout this document unless context clearly requires otherwise.
The personal account registered by a Player on the 395bet platform, used to access gaming services, make deposits, and request withdrawals.
The 395bet website accessible at 395bet.ws and all associated pages, services, mobile-web applications, and gaming content delivered through that domain.
Any stake of real money placed by a Player on a sporting event, casino game, crash game, or any other gaming product available on the Platform.
Any promotional credit, free bet, cashback, or bonus amount credited to a Player's account by 395bet as part of a promotional offer, subject to applicable wagering requirements.
The actual deposited funds held in a Player's account, distinct from Bonus Funds. Real Money Balance may be withdrawn subject to verification and withdrawal policy conditions.
Know Your Customer — the identity and age verification process 395bet applies to player accounts in order to comply with anti-fraud obligations and to confirm player eligibility.
Any country or jurisdiction in which access to and use of the 395bet platform is prohibited under local law. Players are solely responsible for determining whether their jurisdiction permits online gambling.
2. Eligibility and Account Registration
You must be at least 21 years of age to register an account or place any wager on 395bet. By registering, you represent and warrant that you are 21 years of age or older. 395bet reserves the right to request government-issued identification at any time to verify your age. Accounts found to belong to persons under 21 will be immediately suspended and all balances forfeited.
Each individual player is permitted to hold only one active 395bet account. Creating multiple accounts — whether under the same name, different names, or the same device or payment method — constitutes a material breach of these Terms. 395bet reserves the right to close all duplicate accounts and confiscate any funds therein, including winnings derived from bonus exploitation.
You must provide truthful, accurate, and complete information during registration, including your legal full name, date of birth, residential address, and valid contact details. You are responsible for keeping your account information current. 395bet will not be liable for any loss arising from inaccurate account information provided by the Player.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. 395bet support agents will never request your password, bKash PIN, or Nagad PIN. Any activity conducted using your account credentials is your responsibility. Notify 395bet support immediately if you suspect unauthorised access to your account.
Key Terms at a Glance
The following highlights summarise important provisions from these Terms. They do not replace the full legal text — always read the complete clauses for authoritative detail.
Players must be at least 21 years old. Age verification via KYC is mandatory before withdrawals are processed. Underage accounts are closed immediately and balances are forfeited.
Deposits via bKash, Nagad, Rocket, and Upay are processed instantly. Withdrawals are sent to your verified payment method within one business day, subject to KYC completion and a minimum withdrawal of ৳500.
All bonus funds are subject to a minimum wagering requirement before withdrawal. The specific multiplier for each promotion is stated at the time of the offer. Bonus funds and real money balances are tracked separately.
Fraud, collusion, use of automated betting systems, exploitation of software errors, and any form of match-fixing are strictly prohibited. 395bet reserves the right to void bets and close accounts where such activity is detected.
395bet may suspend or permanently close any account that breaches these Terms, without prior notice and without liability. Players may also request voluntary self-exclusion through the Responsible Gaming tools in account settings.
All disputes must be submitted to 395bet support in writing within 30 days of the event in question. 395bet's decision on all disputes is final and binding, subject to the dispute resolution procedure described in Clause 11.
3. Deposits and Withdrawals
395bet accepts deposits and processes withdrawals via the following payment channels available to players in Bangladesh:
- bKash (mobile wallet)
- Nagad (mobile wallet)
- Rocket / Dutch-Bangla Bank mobile banking
- Upay (mobile wallet)
- Visa and Mastercard (where supported)
- Bank transfer via City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other participating institutions
The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum single-transaction deposit and withdrawal limits are displayed in the cashier section of your account and may vary by payment method. 395bet reserves the right to apply enhanced due diligence for transactions above specified thresholds.
Withdrawals may only be processed to payment methods previously used to fund your account. Before any withdrawal is approved, you must complete KYC verification by submitting a valid government-issued photo ID and proof of address. 395bet reserves the right to request additional documentation for large withdrawal amounts or accounts flagged for review.
Deposits are typically credited to your account within 15 seconds of confirmation by the payment provider. Withdrawal requests submitted before 18:00 Bangladesh Standard Time (BST, UTC+6) are ordinarily processed the same business day. Requests submitted after this time are processed on the next business day. Processing times may be extended during peak periods or where additional verification is required.
Deposits must be made from payment accounts registered in your own name. 395bet does not accept third-party deposits under any circumstances. Any funds received from a payment method not belonging to the account holder may be reversed and the account suspended pending investigation.
4. Bonuses and Promotions
395bet offers a variety of promotional offers to new and existing players, including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, free bets, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions in addition to any specific terms communicated at the time of the offer.
All bonus funds are subject to wagering requirements before they may be converted to withdrawable real money. The applicable wagering multiplier is stated explicitly for each promotion. For example, a bonus with a 20x wagering requirement on a ৳1,000 bonus requires ৳20,000 in qualifying wagers before withdrawal of the bonus-derived winnings is permitted. Real money balance is always used first when placing bets, unless the applicable promotion specifies otherwise.
Unless otherwise stated, all bonus funds and associated wagering requirements must be completed within 30 calendar days of the bonus being credited to the account. Any bonus funds and associated winnings remaining after the expiry date will be forfeited without compensation.
The use of multiple accounts, coordinated betting between accounts, arbitrage strategies, or any other method intended to exploit bonus offers in a manner inconsistent with genuine recreational play constitutes bonus abuse. 395bet reserves the right to withhold, void, or reclaim any bonus or bonus-derived winnings where abuse is identified, and to close the accounts involved.
The welcome bonus is available to new players on their first qualifying deposit only. Players who have previously held a 395bet account under any name, email address, device, or payment method are not eligible for the welcome bonus. 395bet reserves the right to verify eligibility and reclaim incorrectly applied welcome bonuses at any time.
5. Betting and Gaming Rules
All bets and wagers placed on 395bet are subject to the specific rules of the relevant sport, game, or event, as well as the general platform rules outlined below. It is the Player's responsibility to understand the rules of each game or market before placing a wager.
A bet is only valid once a confirmation receipt is issued by the platform and a reference number is assigned. 395bet reserves the right to refuse or void any bet at its discretion, including where a system error has resulted in incorrect odds being displayed, where an event has already commenced, or where the bet is placed in contravention of these Terms.
In the event of a manifest error — including a clearly incorrect price, a technical glitch, or a data feed failure that results in odds that do not reflect the true market — 395bet reserves the right to void affected bets and return stakes to the relevant accounts. This applies regardless of whether the error was immediately identified or discovered after settlement.
Where a sporting event is abandoned, postponed, or otherwise fails to reach a natural conclusion, 395bet will settle bets in accordance with the specific sport rules applicable to that market. In the absence of a specific rule, bets on events not completed within 24 hours of the scheduled start time will be voided and stakes returned.
All casino and slot games on 395bet use certified Random Number Generator (RNG) technology supplied by the respective game providers. 395bet does not control game outcomes. Published return-to-player (RTP) percentages represent long-run theoretical averages and do not guarantee results within any individual session. Game results are final once displayed on screen.
6. Prohibited Conduct
The following actions are strictly prohibited on the 395bet platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where applicable.
Strictly Prohibited:
• Providing false personal information during registration or KYC
• Opening or operating multiple accounts simultaneously
• Using automated software, bots, or scripts to place bets
• Colluding with other players to manipulate game outcomes
• Exploiting software errors or system vulnerabilities
• Engaging in or facilitating match-fixing or spot-fixing
• Money laundering or using the platform for any illegal financial activity
• Allowing persons under the age of 21 to access your account
• Transferring funds between player accounts
• Reselling, transferring, or commercialising access to the 395bet platform
395bet employs automated monitoring systems and a dedicated compliance team to detect prohibited conduct. Where a violation is identified, 395bet reserves the right to void all bets, confiscate the entire account balance, and close the account permanently without prior notice or obligation to provide reasons.
7. Responsible Gaming Obligations
395bet is committed to promoting responsible gambling. We provide a suite of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible from the Account Settings menu immediately after login.
By accepting these Terms, you acknowledge that gambling involves financial risk and that there is no guarantee of winning. You confirm that you are gambling with funds you can afford to lose and that gambling does not negatively affect your financial obligations or personal wellbeing. For further guidance, please review our dedicated Responsible Gaming page.
8. Intellectual Property
All content on the 395bet platform — including but not limited to the 395bet brand name and logo, website design, text, graphics, game interfaces, software, databases, and underlying code — is the exclusive intellectual property of 395bet or its licensed content providers. Nothing in these Terms grants you any right to copy, reproduce, distribute, modify, publish, or create derivative works from any 395bet content without express written permission.
Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe remains the intellectual property of those respective studios and is governed by their individual licensing arrangements with 395bet.
9. Limitation of Liability
395bet does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical failures, third-party outages, internet connectivity issues, or force majeure events may cause temporary unavailability. 395bet will not be liable for any loss — financial or otherwise — arising from platform downtime or interruption of service.
395bet accepts no liability for gambling losses incurred by Players. All bets are placed voluntarily and at the Player's own risk. 395bet expressly disclaims any responsibility for financial harm resulting from gaming activity conducted on the platform.
The 395bet platform may reference third-party providers, game studios, or payment partners. 395bet does not endorse and is not responsible for the content, practices, or policies of any third party. Any dispute arising from a third-party service must be resolved directly with that party.
10. Privacy and Data Protection
The collection, use, storage, and protection of your personal data is governed by the 395bet Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you also accept the Privacy Policy in full. A full copy of the Privacy Policy is available at /privacy-policy.
395bet collects personal data strictly for the purposes of account management, identity verification, fraud prevention, payment processing, and customer support. Your data will not be sold to third parties. All data is stored using industry-standard security measures including SSL encryption and access-controlled server environments.
11. Dispute Resolution
In the event of a dispute regarding any bet, transaction, or account decision, you must contact the 395bet support team in writing via live chat or by email to [email protected] within 30 calendar days of the event giving rise to the dispute. Disputes submitted after this window may not be considered.
395bet will acknowledge your dispute within 48 hours and aim to provide a full written response within 7 business days. During the review period, 395bet may temporarily restrict account activity related to the dispute. The Platform's decision following a full review is final and binding. Players who remain dissatisfied after the internal resolution process may seek independent mediation, though 395bet's binding decision will stand pending any such external process.
Contact for Disputes: [email protected] | Response Time: Within 48 hours | Resolution Target: 7 business days | Submission Window: 30 days from event
12. Governing Law and Severability
These Terms shall be interpreted and governed in accordance with generally accepted principles of international online gaming law. If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.
Failure by 395bet to enforce any provision of these Terms at any time shall not constitute a waiver of that provision or of 395bet's right to enforce it in the future. These Terms represent the entire agreement between the Player and 395bet with respect to the subject matter herein and supersede all prior agreements, representations, or understandings.
You have read the 395bet Terms & Conditions. Ready to get started? Explore our cricket betting markets, casino games, and slot titles — or visit our FAQ page if you have questions before registering. 21+ only. Please play responsibly.
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